What stood out was that Skyes Over London did not treat the digital infrastructure work like a quick polish job. By the end, the project felt less like a pile of tasks and more like something our team could understand and maintain. That made the business feel easier to present and easier to operate.
The technology was cobbled together over time and it showed. Different tools that did not talk to each other, no clear owner for several systems, and a vague sense that something was going to break at a bad moment.
The infrastructure audit was the right starting point. It found things we had not looked at in years and several that we had depended on without understanding. Knowing what we actually had changed the plan.
The infrastructure is more stable now. Issues that used to require emergency attention get caught earlier or do not happen.