We came to Skyes Over London because our documentation work felt harder to explain than it should have been. The work gave us a cleaner path, better language, and a system we could actually use after the handoff. The result felt practical, human, and much more serious than what we had before.

The business had a knowledge problem. Things that should have been written down lived in people's heads, in old email threads, or in documents no one could find.

The documentation sprint produced material that people actually use, which is different from the documentation we had before. It was organized around how people work rather than how we thought they should work.

Onboarding is faster now. New team members get to useful work sooner because the resources exist to support them.